by Alternate | News , Callbot
Dans cet article, nous allons voir les 5 raisons et besoins d’intégrer un callbot au sein de votre entreprise de télécommunication. Les nouvelles technologies telles que l’intelligence artificielle et l’apprentissage automatique transforment le mode de...
by technical | News, Callbot, Artificial Intelligence, Sep 1, 2022
Après quelque temps à tester ce qui fonctionne et ce qui doit être amélioré, nous avons trouvé aujourd’hui 9 façons d’aider les entreprises à optimiser le service sur leurs canaux numériques et à augmenter la satisfaction. Demander une démo Découvrez 9...
by technical | News , Callbot
In today's post-pandemic world, providing excellent customer service is crucial to keeping your customers loyal to your brand. Having a live customer service agent in addition to a callbot will set you apart from other brands....
by Alternate | News, Callbot
The year 2020 has brought a ton of transformation to customer service. Without a doubt, the pandemic has deepened the changes that were already underway, creating new expectations among customers and new needs in businesses. That said,...
by Alternate | News, Callbot, Artificial Intelligence, August 18, 2022
CX and Data Privacy The customer experience (or CX) is a thread that runs through every step of the customer journey. Customers entrust brands with something more valuable than money: their personal information.
by Locuta | May 11, 2022 | News, Callbot
Have you considered using a Callbot for your E-commerce site? If not, let me tell you why the use of Callbots has become more important than ever. Most of you will agree that the pandemic...