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How AI is changing the healthcare industry 

How AI is changing the healthcare industry 

by Alternate | News , Artificial Intelligence

Artificial intelligence (AI) has the potential to revolutionize the healthcare industry. From appointment scheduling, to diagnostics to treatment, processes can become more accurate, efficient and personalized. In fact, it is...
Simple management and quick implementation: the keys to choosing customer service solutions 

Simple management and quick implementation: the keys to choosing customer service solutions 

by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022

During the coronavirus pandemic, it was essential for many customer services to have an artificial intelligence solution. There are several! From end-to-end, AI will allow you to have simple management and implementation...
How to measure customer satisfaction and improve CX

How to measure customer satisfaction and improve CX

by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022

Avez-vous déjà discuté avec un callbot et le résultat était… décevant ? Même si nous aimerions dire que vos clients finiront toujours par avoir le sourire, ce n’est pas la seule possibilité. Vous savez pourquoi ? On vous explique comment mesurer et...
Hybridization between robots and humans: The results of Artificial Intelligence

Hybridization between robots and humans: The results of Artificial Intelligence

by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022

Sans aucun doute, les robots sont enracinés, et ils ne font que devenir plus intelligents. Les technologies de rupture ont transformé notre façon de travailler dans de nombreux domaines : les tâches administratives, le service à la clientèle, ainsi que les secteurs de...
Personalization and empathy: 4 ways to implement them in the customer experience  

Personalization and empathy: 4 ways to implement them in the customer experience  

by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022

Today, customer experience is what makes a brand stand out the most. As competition gets fiercer and economic uncertainty becomes unpredictable, designing a customer experience that meets the current needs of...
Technology serving customers or customers serving technology? 

Technology serving customers or customers serving technology? 

by Alternate | News , Artificial Intelligence

Choisir une solution automatisée pour le service clientèle n’est pas une décision facile. Le marché est rempli de callbots qui prétendent proposer la technologie la plus innovante pour votre entreprise. Et lorsqu’il y a une entreprise connue derrière, la...
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Latest articles

  • How AI is changing the healthcare industry 
  • Simple management and quick implementation: the keys to choosing customer service solutions 
  • How to measure customer satisfaction and improve CX
  • Hybridization between robots and humans: The results of Artificial Intelligence
  • Personalization and empathy: 4 ways to implement them in the customer experience  
  • Les 5 principaux défis du secteur des télécommunications et comment les surmonter avec les callbots
  • Technology serving customers or customers serving technology? 
  • Advantages and disadvantages of Callbots: everything you need to know

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  • Callbot
  • Artificial Intelligence

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