by Locuta | May 11, 2022 | News, Callbot
Have you considered using a Callbot for your E-commerce site? If not, let me tell you why the use of Callbots has become more important than ever. Most of you will agree that the pandemic...
by Locuta | May 10, 2022 | News, Callbot
Today, customer experience is a key differentiator for brands. In fact, according to Gartner, a great experience can increase profits by 70%. That's why a positive (or negative) customer experience can lead to success...
by Locuta | May 9, 2022 | News, Callbot
The quality of your customer support can have a huge impact on your retention rate and brand loyalty. It's obvious that providing excellent customer support should be a priority for all businesses. After all, it's part of the...
by Locuta | News, Artificial Intelligence, May 7, 2022
Your potential customers want to buy quickly and comfortably through an integrated experience. They are connecting from different devices and communicating through all available channels. They are real-time users who are looking for an experience...
by Locuta | News, Artificial Intelligence, May 6, 2022
Callbots are changing the customer service industry by opening up a new communication channel. Gartner even found that implementing Callbots and Chatbots technology has helped organizations reduce inquiries by 70%...
by Locuta | News, Callbot, Artificial Intelligence, May 5, 2022
Artificial intelligence and callbots are definitely on the rise. And this is just the beginning. During the year 2021, 60% of Internet users have interacted with a Callbot. As for businesses, 58% of those currently using...
by Locuta | News, Callbot, Artificial Intelligence, May 4, 2022
The coronavirus has taken us by surprise and has definitely changed the rules of the game. However, as quarantines around the world come to an end, we ask ourselves: What will the new normal look like? And what will be the impact on...
by Locuta | News , Artificial Intelligence
Artificial intelligence is more than just a trend. In today's business environment, it is becoming a powerful tool for process automation and resource optimization. Thanks to this...
by Locuta | May 1, 2022 | News, Callbot
Today, personalization is the key to a good experience. The more personalized treatment you offer your customers, the more satisfied they will be with your brand. They will feel special by receiving a service designed especially for them, and...
by Locuta | News , Callbot
Consumer behavior is constantly changing. Gone are the days when consumers communicated with businesses only during business hours. Today, consumers connect from a variety of locations, including...