by Alternate | News , Artificial Intelligence
Artificial intelligence (AI) has the potential to revolutionize the healthcare industry. From appointment scheduling, to diagnostics to treatment, processes can become more accurate, efficient and personalized. In fact, it is...
by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022
During the coronavirus pandemic, it was essential for many customer services to have an artificial intelligence solution. There are several! From end-to-end, AI will allow you to have simple management and implementation...
by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022
Avez-vous déjà discuté avec un callbot et le résultat était… décevant ? Même si nous aimerions dire que vos clients finiront toujours par avoir le sourire, ce n’est pas la seule possibilité. Vous savez pourquoi ? On vous explique comment mesurer et...
by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022
Sans aucun doute, les robots sont enracinés, et ils ne font que devenir plus intelligents. Les technologies de rupture ont transformé notre façon de travailler dans de nombreux domaines : les tâches administratives, le service à la clientèle, ainsi que les secteurs de...
by Alternate | News, Callbot, Artificial Intelligence, Oct 5, 2022
Today, customer experience is what makes a brand stand out the most. As competition gets fiercer and economic uncertainty becomes unpredictable, designing a customer experience that meets the current needs of...
by Alternate | Oct 5, 2022 | News, Callbot
With the spread of the coronavirus around the world, consumer demands are changing for all industries. The telecommunications industry is no exception. In times of crisis and uncertainty, customers expect more than...