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10 questions to ask yourself before using a Callbot

10 questions to ask yourself before using a Callbot

by Locuta | News, Callbot, Artificial Intelligence, May 5, 2022

Artificial intelligence and callbots are definitely on the rise. And this is just the beginning. During the year 2021, 60% of Internet users have interacted with a Callbot. As for businesses, 58% of those currently using...
The post-coronavirus customer experience: What will it look like?

The post-coronavirus customer experience: What will it look like?

by Locuta | News, Callbot, Artificial Intelligence, May 4, 2022

The coronavirus has taken us by surprise and has definitely changed the rules of the game. However, as quarantines around the world come to an end, we ask ourselves: What will the new normal look like? And what will be the impact on...
Artificial intelligence: How does it work?

Artificial intelligence: How does it work?

by Locuta | News , Artificial Intelligence

Artificial intelligence is more than just a trend. In today's business environment, it is becoming a powerful tool for process automation and resource optimization. Thanks to this...
5 reasons to boost your customer service with AI 

5 reasons to boost your customer service with AI 

by Locuta | News, Artificial Intelligence, Apr 22, 2022

Technology has evolved, demographics have changed and the workplace has transformed. These global behavioral shifts have left a dramatic impact on our consumer habits. Discover the 5 reasons to energize...
3 tips to boost your call center with AI

3 tips to boost your call center with AI

by Locuta | News, Artificial Intelligence

Learn how to boost your call center with AI! Just as consumer trends are rapidly changing, companies must constantly optimize their services and improve their profitability over their competitors. What is...
What is artificial intelligence?

What is artificial intelligence?

by Locuta | News, Artificial Intelligence

Technology is increasingly present in our daily lives. It helps us with tasks that, a few decades ago, were unthinkable or existed only in science fiction movies. However, there are solutions that are not...
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Latest articles

  • How AI is changing the healthcare industry 
  • Simple management and quick implementation: the keys to choosing customer service solutions 
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  • Hybridization between robots and humans: The results of Artificial Intelligence
  • Personalization and empathy: 4 ways to implement them in the customer experience  
  • Les 5 principaux défis du secteur des télécommunications et comment les surmonter avec les callbots
  • Technology serving customers or customers serving technology? 
  • Advantages and disadvantages of Callbots: everything you need to know

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