Framing and Design
A customer success manager assists you during the entire callbot design and development phase. Your teams and our teams work hand in hand to guarantee the success of your callbot project.

img

01. Job workshops

Our customer success manager will transcribe your use cases into conversational workflows, and develop a recipe book in collaboration with your teams.

img

02. Callbot conception

Our teams of Data Analysts and Linguists will integrate your workflows with @BotBuilder.

img

03. Testing of the Conversational Agent in real conditions

We recommend a progressive opening on a specific time frame, or on a restricted call typology. The objective is to measure the quality of the automation during the callbot calibration phase.

img

04. Deployment on the functional perimeter

The callbot meets the expected requirements, opening on the entire incoming flow. Your bot is now in production.

Construisons ensemble votre Service Client de demain
Vous souhaitez en savoir plus ? N'hésitez pas à nous contacter